Bristol Street Motors Nissan Ilkeston

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4.8/5 rating

Outstanding

- Based on 54 verified purchases in the last 3 months

Bristol Street Motors Nissan Ilkeston Verified Purchases

95
Overall
Satisfaction
94
Would
Recommend
1,990
Total
Purchases

Total Active Purchases:

1990

(Verified: 1990)

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My experience at Bristol Street Motors Nissan Ilkeston

I was happy with the service at Bristol Street Motors Nissan Ilkeston because the salesman was very helpful and knowledgeable

Mrs G
14/12/24
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Reviewed on JudgeService

Bristol Street Motors Nis...'s Reply

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

14/12/24
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Mrs Christine Sadler
13/12/24
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Reviewed on JudgeService

Bristol Street Motors Nis...'s Reply

Thanks for taking the time to mark us as 5 stars! Kind regards, Keith

13/12/24
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My experience at Bristol Street Motors Nissan Ilkeston

My experience at Bristol Street Motors Nissan Ilkeston was memorable because the staff (ben) was very helpful and went through everything very clear and answered any questions that was needed. Friendly staff

Miss Leanne Cumberpatch
13/12/24
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Reviewed on JudgeService

Bristol Street Motors Nis...'s Reply

Hi Leanne, Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

13/12/24
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My experience at Bristol Street Motors Nissan Ilkeston

Bristol Street Motors Nissan Ilkeston staff were good because they were friendly and helpful

Miss Webber
13/12/24
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Reviewed on JudgeService

Bristol Street Motors Nis...'s Reply

Hi Ozora. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

13/12/24
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My experience at Bristol Street Motors Nissan Ilkeston

I'd definitely recommend Bristol Street Motors Nissan Ilkeston because it is easy and pain free

Mr James McEwan
10/12/24
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Reviewed on JudgeService

Bristol Street Motors Nis...'s Reply

Hi James, Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

10/12/24
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My experience at Bristol Street Motors Nissan Ilkeston

I experienced several issues after the purchase process.

First, I couldn’t easily find anyone to assist me Via phone after i purchased my car. For a single issue, I had to contact them multiple times, and even then, no one called me back. I was forced to follow up repeatedly.

After purchasing the car, I noticed a strange noise coming from the braking system the next day. I contacted the Bristol motors Nissan Ilkeston several times, but no one was available to respond. Finally, after multiple attempts, I managed to speak with Nick(Store manager) regarding the issue. He kindly advised me to book an appointment with Nissan Brayleys in Wolverhampton.

At Wolverhampton Nissan Brayleys, I was asked about my car’s wheel nut, which I was unaware of. I contacted a salesperson at Bristol Motors Nissan Ilkeston, who suggested it might be in the glove box or the trunk. However, neither the Brayleys technician nor I could find it.

Fortunately, Nissan Brayleys had a master key, and they were able to temporarily fix the braking issue.

Now, I am trying to reach out to Bristol Motors Nissan Ilkeston to either find my wheel nut or arrange for a new set to be ordered.

It’s also worth mentioning that I had to take a day off work to address the braking system issue.

Mr Amid Moghaddasi
06/12/24
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Reviewed on JudgeService

Bristol Street Motors Nis...'s Reply

Good afternoon Amid. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Dean

06/12/24

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Contact

0115 895 3216

Location

Nissan Dealer, Car Dealer, and Used Car Dealer in Ilkeston, UK

Derby Road,

Ilkeston,

DE7 5FH, UK

Hours

Closed


Thursday

8:00am - 6:00pm

Friday

8:00am - 6:00pm

Saturday

8:30am - 5:00pm

Sunday

Closed

Monday

8:00am - 6:00pm

Tuesday

8:00am - 6:00pm

Wednesday

8:00am - 6:00pm